To Reach a Single ATM, a Line of Unemployed Stretches a Block
The line started small about two months ago with a handful of people who had recently been laid off. But now, nearly three months into the economic crisis, which has claimed more than 40 million jobs nationwide, it stretches 50 or 60 people long throughout the day and down almost an entire Manhattan block. They are all waiting to access the same thing: the lone A.T.M. inside the only New York City branch for KeyBank, a regional Ohio bank in charge of distributing unemployment benefits to out-of-work New Yorkers, the New York Times reported. The state provides benefits through direct deposit or on KeyBank debit cards. KeyBank has higher one-time withdrawal limits than other banks and doesn’t charge a fee, making it a better option for many unemployed. Even as some states across the country, including parts of New York, start to reopen — with people going back to work and stores getting back to business — the daily line outside the KeyBank branch in Manhattan is a reminder that, for many, their economic suffering isn’t over yet. It also underscores the struggle that many states, including New York, faced in meeting the needs of an enormous avalanche of suddenly unemployed workers as much of the country shut down. Government websites meant to accept unemployment claims were crashing and some people were — and still are — unable to reach state employees on the phone.