New York Attorney General Letitia James issued an alert yesterday urging New York customers of ShrubBucket to immediately file a claim in the company’s ongoing bankruptcy proceedings if they are owed money for undelivered services or products, according to a press release. ShrubBucket — an internet company based out of Ithaca, N.Y., that sells plants, shrubs and trees — filed for bankruptcy on June 18, 2021, but continued to wrongfully accept deposits from consumers up to a week prior to its bankruptcy filing. Consumers who were affected are encouraged to file a priority claim by this Monday, September 27, 2021 to secure a refund. “As New Yorkers continue to recover and rebuild from the economic fallout of the COVID-19 pandemic, it is essential that companies meet their obligations to consumers and do not dig themselves out of a hole by preying on customers,” said Attorney General James. ShrubBucket — which operated out of facilities in New York, Ohio, New Jersey, and Connecticut — personally delivered products to consumers’ homes at a lower cost than retail stores. After receiving multiple complaints regarding the company’s practices, the Office of the Attorney General (OAG) began an investigation, which found that more than 2,000 consumers paid deposits in May of 2021, but the company never fulfilled its orders or provided refunds.
