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Homeowner's Lawsuit Says Wells Fargo Charged Improper Mortgage Fees

Submitted by jhartgen@abi.org on

A homeowner has filed a lawsuit accusing Wells Fargo & Co. of improperly charging thousands of customers nationwide to lock in interest rates when their mortgage applications were delayed, Reuters reported yesterday. Filed on Monday in San Francisco federal court, the lawsuit said Wells Fargo managers pressured employees to blame homeowners for the delays, sometimes by falsely stating that paperwork was missing, so homeowners could be stuck with extra fees. Wells Fargo Spokesman Tom Goyda said that the bank is reviewing past practices on rate lock extensions and will take steps for customers as appropriate. The lawsuit, which will request the court grant class action status, comes as Wells Fargo is trying to recover from a scandal last year when the bank was fined for opening accounts for customers without their authorization in order to boost sales figures.