As a top regulator prepares to slap JPMorgan Chase & Co. for mistakes that were made while collecting old debts, an internal review shows that errors occurred as the bank sued its credit card users for the delinquent amounts, the Wall Street Journal reported today. The bank studied roughly 1,000 lawsuits and found mistakes in 9 percent of the cases, said people familiar with the review. The errors ranged from inaccurate interest and fees applied by outside law firms to a "small number of instances" in which lawsuits listed higher balances than the amounts owed by borrowers, according to an internal document. In certain cases sworn documents were signed without knowledge of their accuracy, according to the document. The bank concluded the mistakes it found were "mostly small" and "had a minimal" impact on customers.
