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Court Reverses Controversial TCPA Ruling

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Debt collectors scored a major victory on Monday when the Eleventh Circuit Court of Appeals voted 3-0 to reverse a district court ruling in the case of Gulf Coast Collection Bureau Inc. v. Mais, CollectionsCreditRisk.com reported yesterday. The case involved plaintiff Mark Mais, who was treated in a Florida emergency room in 2009. His wife completed and signed admission forms for him, providing the hospital personal information including a cell phone number. The forms came with a standard notice that the information could be provided to and used by others in the case of both further medical care and bill payment issues. When Mais did not pay the medical bill, Gulf Coast was hired to collect the debt. The agency used an automated dialer to call Mais and left four messages. Mais then sued the collection agency, citing violations of the Telephone Consumer Protection Act (TCPA) for using the automated dialer without prior express consent. He also pushed to certify the case as a class action. Gulf Coast had pushed for dismissal, citing a Federal Communication Commission 2008 ruling that concluded when a consumer provides a cell phone number to a creditor, for example, on a credit application or on admission forms, then auto-dialed and pre-recorded calls to mobile numbers were considered to have prior express consent and therefore were permissible under the TCPA. The FCC further stated that calls placed by a third-party collector on behalf of the creditor should be treated as if the creditor placed the call. The U.S. District Court for the Southern District of Florida ultimately ruled against Gulf Coast, declining to apply the FCC's interpretation of prior express consent in a TCPA case. The court thus became the only one to conclude that district courts have jurisdiction to review FCC rulings and disregard FCC interpretation. Monday's appellate ruling is the first to clarify the scope of the FCC’s consent ruling. It specifically found that the act of providing a mobile phone number to a creditor is consistent with the meaning of "prior express consent" announced in the FCC's 2008 ruling and thus the collection agency's calls were legal. The appellate court further held that the FCC’s ruling applies to a wide range of creditors and collectors, such as those collecting medical debt.